Users get a “Your Weekly Summary” on Mondays.
Qualio uses a window of 10 days before a due date plus 9 days after to determine the contents of the Weekly Summary. This automated reminder details;
- Periodic Review
- Quality Event Issues & Tasks
Sample Summary, Issued Monday March 11th, 2019
Example below - Training has been issued on April 26th.
The training completion period on the org settings is 14 days, that give us a due date of May 10th.
Reminder Window Opens: May 01 (Ten days before the due date)
First Monday in that Window: May 06 (First Automated reminder)
Due Date: May 10
Monday Following the Due Date: May 13 (First Overdue reminder, if training not completed)
Reminder Window Close: May 19 (9 days after the due date)