As cloud software, Qualio is available on most modern computers and large mobile devices with an internet connection. Minimum requirements of a device include the following:
System | Minimum Requirement |
Hardware / Device | laptop, desktop |
Operating System | Windows 10, Mac OS X |
Memory | 8GB or greater |
Minimum Screen Width | 1050px |
Web Browser | Google Chrome - the latest version We strive to have our platform work with all major browsers, but focus our testing and official support on Google Chrome. (Edge, Safari, Firefox, and Chromium are not supported) |
Internet Speed | Upload and download speed 1 mbps per user |
Language | English |
Internet Requirements
The recommended internet bandwidth for Qualio is a download speed of 1 mbps per user. Qualio may load slower or move choppy due to other factors hindering internet bandwidth. These factors may include CRM bandwidth usage, IP phone usage, other devices on the network, router inefficiencies, signal strength, building material interference, or other considerations. In the event of an internet outage in your area, Qualio will not respond until your internet service has been restored.
Access through VPN
If you are having difficulties accessing Qualio through a VPN, consult your IT team for assistance with troubleshooting. Qualio has no additional requirements for access and does not offer support for diagnosing VPN issues.
Whitelisting IP Addresses
Qualio has no requirement for customers to whitelist Qualio server IP addresses to gain access. However, to ensure that you can access all features in your Qualio plan, we recommend whitelisting the following domains:
*.app.qualio.com
*qualio.com
You can also whitelist specific features individually using these domains:
Location Server Requirements
We do not support location based servers. Qualio is hosted by an industry leading Cloud Service Provider in Dublin, Ireland, and is not offered as an on premise solution.
Access Training Videos and Webinars
Qualio hosts many of our training material and webinars on our Help Center for ease of access. You must be logged into your Qualio instance to access Help Center pages.