As a SaaS (Software as a Service) application, Qualio releases major and minor changes to features and functionality on a semi-regular basis. Product Release Notes are available within Qualio by clicking the gear icon and viewing Product Changes. Additionally, Quality Users are notified by email of major changes that require a 30-day validation period.
The Qualio Help Center is updated to reflect new features, bug fixes, knowledge gaps, and best practices as features are released. These Help Center Release Notes are provided to Quality Teams as a helpful reference for what has been changed in the Help Center the previous month. While some customers create separate (and detailed) work instructions for their users, we recommend “least burdensome approach” by referencing article URLs.
Each listed item will be ranked with Qualio’s proposed impact on customer documentation. However, customers should carefully consider each item based on their documentation and what they believe needs to be updated or added. Each item will also be flagged as a new article or updated article.
No perceived impact to customer documentation.
Low chances that customers have previously documented features, but may need to be clarified.
Likely that customers have documented functionality, but changes won’t immediately affect end-users. Potential documentation changes can be logged for next review.
Changed or new functionality which immediately impacts end-user experience. Documentation changes should be immediately considered.
Product Showcase Webinar (NEW)
We hosted a customer webinar to discuss recent product updates
Event & Task Date Fields - Update
Added clarity to this article regarding the many date fields found for events and tasks within the application and in different export options.
Design Controls - Updates
Changes were made to articles to support the following feature updates:
PDF output for the automatically generated requirements and test case reports
Clear, unambiguous filenames for DCC output reports
DCC owners can now delete in-progress change controls
5 Levels of Risk (1 additional level)
Removal of category in change control
Configure Risk Management Policy - moderate impact
Configuring Third Party Integration with Design Controls - moderate impact
Review Workflow - low impact
No impact. This is a new integration.
Audit Trail - Update
In our effort to standardize naming conventions, going forward we will use the term “Event” instead of “Issue” when listing audit trail activity. Historical data was not modified. A note is posted on the article describing the change in naming standards.
Training Plan entries were added to the Audit Trail and article