Qualio provides the flexibility to manage documents in many ways depending on their type and use case. But sometimes, having so many options can be confusing or difficult to know where to start. In this article we’ve detailed your document creation options and our recommendations based on common use cases and document/attachment types. To give you the complete picture, we’ve also listed the pros and cons and user experience for each of the following options:
Document Options Decision Tree
Depending on the type of document you’re creating, some options will be more suitable than others. Use the decision tree table below with our best practice recommendations, then consult the additional details below for screenshots and user experience to fully understand the document lifecycle of each option.
Option 1: Recreate the document using Qualio Editor
Using Qualio’s built-in editor lets you create, format, and collaborate on documents in one place. Native Qualio documents are recommended for types of documents such as Procedures, Work Instructions, Policies, or your Quality Manual.
Creating your documents in Qualio allows for the highest level of control over changes to your documents, a real-time suggestion mode, and traceability of your drafts with Qualio’s audit trail.
Option 1: Common Examples, Pros & Cons
Option 1: Common Examples, Pros & Cons
Common Examples
SOPs
Work Instructions
Test methods
Editable with collaboration directly in Qualio
Pros
Full editor capabilities (smartlinks, images, attachments, etc.)
Suggesting mode for collaboration
Consistent structure for all documents of a specific type
Cons
Complex formatting that can be done in tools such as Word is unavailable
Document Owner User Experience | The Quality Manager is requesting that a procedure on how to use Qualio be created so employees can be trained on it. The administrator of Qualio creates a new document using the in-app editor and includes hyperlinks to relevant Help Center articles. |
Basic User Experience | The user accesses their new training from their Dashboard, reviews the SOP and associated links, and completes their training.
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Option 2: Upload original format
This is a great option when managing legacy records, branded content, or heavily formatted documents such as batch records or technical documents. Typically, these documents will not be undergoing many revisions and can be considered “static.”
Alternatively, this is an option for documents that will require editing, but using a tool such as Word for editing and collaboration. In this case, these documents may be heavily formatted and are unable to be translated properly into the built-in Qualio editor.
Note to new customers: In addition to the options listed below, new customers have access to the Migrations Manager to bulk upload documents. Talk to your Customer Onboarding Manager about which document templates will use Option 2 - Upload original format and the impacts to your documents.
Option 2: Common Examples, Pros & Cons
Option 2: Common Examples, Pros & Cons
Common Examples
Batch records and legacy records
PDFs or documents sent to patients, doctors, third parties, suppliers, etc.
Training and quizzes created in Word or Powerpoint
Branded content, user guides, brochures
Heavily formatted technical documents like Design and Dev Docs
NOTE: Future enhancements (late 2024) will allow Upload Format Documents to convert to a Qualio Document.
Pros
Original document formatting is maintained and viewable in Qualio
No formatting required during initial migration
When exported, a Qualio header is applied with ID, title, version
Cons
Only one attachment per document
Cannot be edited with Qualio editor (ability to convert to Qualio document will come in late 2024)
Headers/Footers in the uploaded file will have to be removed from the source file to prevent duplicate headers/footers.
Check out Upload Format Limits.
Document Owner User Experience | A PowerPoint for GMP training has been created by the Quality team. Rather than convert this into a written document, the document owner can upload the PowerPoint file using the Upload option.
The document owner can also add a training assessment to the new Qualio document. The document owner will assign trainees prior to sending for approval. |
Basic User Experience | Once the document is approved, trainees will be able to read the PowerPoint presentation directly in Qualio (no need to download the file). Once they’ve read the document, they’ll complete their training. |
Upload Format Document Lifecycle
What does the process look like for updating documents using the Upload Format option? View the diagram below for a visual expression of the document lifecycle.
Best Practice for Upload Format documents: During document creation, add context to the Change Control tab of where the file came from, its history, etc.
Option 2: Upload Format FAQ
Option 2: Upload Format FAQ
What is the default download permission if a document is added using the Migration Manager using the Upload Format (Option 2)?
Is the content within documents that use Upload Format (option 2) searchable in Qualio?
If there is textual content that can be extracted and indexed from a file then, and the file is NOT encrypted or password protected, then yes, it will be indexed along with the document it belongs to and will therefore be searchable. In other words: images will not be searchable because they are not textual. PDFs will be searchable if the PDF was generated using “Print to PDF”. But if the PDF is a scanned image, then no, it will not be searchable.
Option 3: Bulk Import Documents
This option allows Quality and Normal users to upload up to 50 documents simultaneously into the Upload Format (see option 2 above). This option is ideal for importing documents of the same type quickly, which could then be converted into editable Qualio documents when you're ready to make any changes.
Common Examples, Pros & Cons
Common Examples, Pros & Cons
Common Examples
All common examples from Option 2 are applicable.
Any historical documents that you'd like to bring into Qualio post-onboarding.
Pros
The Migration Manager tool is not needed to bring in < 50 documents quickly on your own.
During Onboarding, you can work in parallel with your Onboarding Manager to upload documents that don't need to be formatted while focusing on the high-priority documents in the Migrations Manager.
If the OneDrive integration is enabled, you can import directly from your OneDrive folder.
Cons
See Option 2 Cons
Document names cannot be adjusted during the import
Ownership of the documents cannot be adjusted during import (the person uploading documents will automatically be assigned ownership)
You can only upload documents using one template type at a time
Option 4: Add the image(s) or attachment(s) within a document using the insert options on the toolbar
With this option, you’ll use the Qualio Editor toolbar to insert images or links within your Qualio Document. This option is ideal when the image or attachment needs to be combined with other content that can be placed throughout the document sections or even added to an “Attachments” section along with other attachments.
This option is also ideal for complex documents that can’t be recreated in the Qualio editor. This could include extremely wide documents and spreadsheets with calculations embedded within them, or heavily formatted documents that need to be downloaded to interact with.
Best Practice: We often see documents with standalone attachments use templates with two sections - one section for the description of what’s attached (and smartlinks to the associated procedure), then the uploaded attachment for download.
Option 4: Common Examples, Pros & Cons
Option 4: Common Examples, Pros & Cons
Common Examples
An image for Work Instructions with interface / screenshot
Images that can easily be viewed within the confines of a Qualio Document
An image to demonstrate what good/bad looks like
LAB results worksheet
FMEA / PFMEA
Extra wide spreadsheet that requires landscape view
Pros
Combine images with text content to provide viewers a comprehensive document
Add multiple attachments to a single document
Original document formatting is maintained
Cons
Text within images is not searchable
Attachments will not have Qualio header/footer when downloaded
Attachment content cannot be edited with Qualio editor (ability to convert to Qualio document will come later)
Attachment will need to be downloaded for accurate preview
Example 1: Document Owner User Experience | The document owner edits a draft and adds supplemental material directly within sections at appropriate locations. For example, in a Work Instruction for using a new piece of equipment in the lab, pictures and diagrams can be added for each step to guide the techs. |
Example 1: Basic User Experience | Using the example above, the Lab Tech would search for the appropriate Work Instruction in the Library and follow step-by-step instructions and visuals to complete their testing with the new piece of equipment. |
Example 2: Document Owner User Experience | Using a Worksheet template, the document owner will describe the associated procedure (including smartlinks) that require the worksheet. The worksheet in its original format will be attached to be downloaded once the document is approved. |
Example 2: Basic User Experience | The Lab Tech searches for the document in the Library and downloads the attached worksheet to complete. Once completed, the worksheet is sent to the Lab Manager to upload into Qualio as a completed record. |