As a SaaS (Software as a Service) application, Qualio releases major and minor changes to features and functionality semi-regularly. Product Release Notes are available within Qualio by clicking the gear icon and viewing Product Changes. Additionally, Quality Users are notified by email of major changes that require a 30-day validation period.
The Qualio Help Center is updated to reflect new features, bug fixes, knowledge gaps, and best practices as features are released. These Help Center Release Notes are provided to Quality Teams as a helpful reference for what has been changed in the Help Center the previous month. While some customers create separate (and detailed) work instructions for their users, we recommend the “least burdensome approach” by referencing article URLs.
Each listed item will be ranked with Qualio’s proposed impact on customer documentation. However, customers should carefully consider each item based on their documentation and what they believe needs to be updated or added. Each item will also be flagged as a new article or updated article.
Impact | Description |
No Impact | No perceived impact to customer documentation. |
Low Impact | Low chance that customers have previously documented features, but may need to be clarified. |
Moderate Impact | Likely that customers have documented functionality, but changes won’t immediately affect end-users. Potential documentation changes can be logged for next review. |
High Impact | Changed or new functionality which immediately impacts end-user experience. Documentation changes should be immediately considered. |
New & Updated Articles
NEW
Low impact
NEW
No impact
Updated to include new functionality found in the May 2024 Launch Train
Moderate Impact
Addition of new form fields
Low impact
Updated to include new ability for Admins to manage Design Controls and API user access.
Low impact