Understanding User Roles

A quick summary of the different user roles in Qualio

Crysta Huszai avatar
Written by Crysta Huszai
Updated over a week ago

Qualio user roles allow organizations to manage who has access to the platform. Roles also determine the types of interactions they can have with key features. There are three roles available: Basic, Normal, and Quality.

  1. When access to the feature/module is included in the price package and permissions enabled by Admin.


Basic User Role

A Basic user should be any user who needs to be able to access effective documents and train on them. These users can view their training reports and manage their account settings.

Learn more about the Basic User with our New User Guide.

Normal User Role

The Normal user has all Basic user functionality, plus the ability to create, review, and approve documents. Normal users may also interact with other Qualio features if enabled by an Admin.

Normal users are generally individual contributors for the organization who must interact with documents and/or events via reviews and approvals.

Learn more about the Normal User with our New User Guide.

Quality User Role

Finally, we have our super user – the Quality user. The Quality-level user has full access to all areas of Qualio. Quality users can access the company’s complete Training Overview, Reports & Analytics, and Organization Settings.

Quality users would include individuals who manage processes and maintain the QMS. They would also pull out data from Qualio for reporting purposes.

Learn more about the Quality User with our New User Guide.

Check out our User Permissions article for a comprehensive list
of role-based permissions.

Admin Access

Along with user roles, Admin access can also be given to any user, regardless of role. Admins lead user management activities such as new user invites and enabling permissions.

Learn more about Admin Access.


Looking for more information?

Check out our User Management Training videos that dive into the details of roles, permissions, and other user management features.

Did this answer your question?