As a SaaS (Software as a Service) application, Qualio releases major and minor changes to features and functionality on a semi-regular basis. Product Release Notes are available within Qualio by clicking the gear icon and viewing Product Changes. Additionally, Quality Users are notified by email of major changes that require a 30-day validation period.
The Qualio Help Center is updated to reflect new features, bug fixes, knowledge gaps, and best practices as features are released. These Help Center Release Notes are provided to Quality Teams as a helpful reference for what has been changed in the Help Center the previous month. While some customers create separate (and detailed) work instructions for their users, we recommend “least burdensome approach” by referencing article URLs.
Each listed item will be ranked with Qualio’s proposed impact on customer documentation. However, customers should carefully consider each item based on their documentation and what they believe needs to be updated or added. Each item will also be flagged as a new article or updated article.
Impact | Description |
No Impact | No perceived impact to customer documentation. |
Low Impact | Low chances that customers have previously documented features, but may need to be clarified. |
Moderate Impact | Likely that customers have documented functionality, but changes won’t immediately affect end-users. Potential documentation changes can be logged for next review. |
High Impact | Changed or new functionality which immediately impacts end-user experience. Documentation changes should be immediately considered. |
New & Updated Articles
Manage Training (Updated)
Clarified how the Overdue Date is generated
Low impact
Migrations Manager Collection (updated)
The Migrations Manager articles and screenshots were updated. Old article traffic will be redirected to new articles.
Low impact - It is unlikely customers have documented the migration process for their documentation.
Qualio Launch Trains (NEW)
Created to inform customers of Qualio’s new Product Launch Train process for releasing new features.
Low impact - Customers may wish to update vendor/supplier files with details of the new feature release process.
Editor FAQ and webinar recording (NEW)
No impact
Low impact - because system details were previously undocumented, it is unlikely customers will need to updated their internal documentation.
Best Practices > Change Management Using Events (NEW)
No impact
Legacy Design Controls Retired
Articles that supported a legacy Design Controls configuration were retired. There are no longer any new customers configuring this method.
No impact - legacy Design Controls customers have been transitioned to supported methods