As a SaaS (Software as a Service) application, Qualio releases major and minor changes to features and functionality on a semi-regular basis. Product Release Notes are available within Qualio by clicking the gear icon and viewing Product Changes. Additionally, Quality Users are notified by email of major changes that require a 30-day validation period.
The Qualio Help Center is updated to reflect new features, bug fixes, knowledge gaps, and best practices as features are released. These Help Center Release Notes are provided to Quality Teams as a helpful reference for what has been changed in the Help Center the previous month. While some customers create separate (and detailed) work instructions for their users, we recommend “least burdensome approach” by referencing article URLs.
Each listed item will be ranked with Qualio’s proposed impact on customer documentation. However, customers should carefully consider each item based on their documentation and what they believe needs to be updated or added. Each item will also be flagged as a new article or updated article.
Impact | Description |
No Impact | No perceived impact to customer documentation. |
Low Impact | Low chances that customers have previously documented features, but may need to be clarified. |
Moderate Impact | Likely that customers have documented functionality, but changes won’t immediately affect end-users. Potential documentation changes can be logged for next review. |
High Impact | Changed or new functionality which immediately impacts end-user experience. Documentation changes should be immediately considered. |
New & Updated Articles
Added audit events for Documents and Suppliers
Low impact
New article
No impact
New article
No impact
Updated to reflect simplified documentation
Low impact
Updated to reflect improved Dropbox folder structure
No impact
Added Document Lifecycle notification - Admin reassignment
Low impact
Added section for Resending User Invitations
Low impact
Added section to clarify what can be changed and then applied in a template
Low impact
Added section for Event searching
Low impact
Event article screenshot updates for new search feature
New article
No impact
Updated to reflect new Workspace view
Low impact
New article
No impact
Updated screenshots to reflect Admin page
Added instructions for how to pay with credit card
No impact
Updated screenshots/gifs for new Workspace view