As a SaaS (Software as a Service) application, Qualio releases major and minor changes to features and functionality on a semi-regular basis. Product Release Notes are available within Qualio by clicking the gear icon and viewing Product Changes. Additionally, Quality Users are notified by email of major changes that require a 30-day validation period.
The Qualio Help Center is updated to reflect new features, bug fixes, knowledge gaps, and best practices as features are released. These Help Center Release Notes are provided to Quality Teams as a helpful reference for what has been changed in the Help Center the previous month. While some customers create separate (and detailed) work instructions for their users, we recommend “least burdensome approach” by referencing article URLs.
Each listed item will be ranked with Qualio’s proposed impact on customer documentation. However, customers should carefully consider each item based on their documentation and what they believe needs to be updated or added. Each item will also be flagged as a new article or updated article.
No perceived impact to customer documentation.
Low chances that customers have previously documented features, but may need to be clarified.
Likely that customers have documented functionality, but changes won’t immediately affect end-users. Potential documentation changes can be logged for next review.
Changed or new functionality which immediately impacts end-user experience. Documentation changes should be immediately considered.
New & Updated Articles
Added clarification about how the Company Training status is calculated
Updated dead link to live link
Added table of tasks to complete during Orientation for clarity
Clarification statement added describing the consolidated VAL- document in the Dropbox Folder for each Launch Train
Switching Between Qualio Accounts
Removed duplicate article
Document Editor Functionality Highlights
Removed article as all information is available in other articles
Info box removed from top of article describing initial Admin Role release
Replaced outdating migration information with current processes; removed outdated Onboarding Index link
Added callouts to feature enablement via Admin panel
Added a section of common form use cases for each type of form
Updated Collaboration FAQs for the addition of comment history
Updated permissions table to include comment history
Removed previous statements that comment history is not maintained
Added Comment and Suggestion History section including functionality gif
Added Analytics to permissions tables
Clarification and screenshot added regarding template updates and resolutions
Included updated UI screenshots and added a section on canceling reviews
Updated language around where to access upcoming supplier audits
FAQ section updated to current onboarding procedures and email notifications
Screenshots updated to reflect current UI options
Added section addressing tags and training relationship
FAQ added to article