As a SaaS (Software as a Service) application, Qualio releases major and minor changes to features and functionality on a semi-regular basis. Product Release Notes are available within Qualio by clicking the gear icon and viewing Product Changes. Additionally, Quality Users are notified by email of major changes that require a 30-day validation period.
The Qualio Help Center is updated to reflect new features, bug fixes, knowledge gaps, and best practices as features are released. These Help Center Release Notes are provided to Quality Teams as a helpful reference for what has been changed in the Help Center the previous month. While some customers create separate (and detailed) work instructions for their users, we recommend “least burdensome approach” by referencing article URLs.
Each listed item will be ranked with Qualio’s proposed impact on customer documentation. However, customers should carefully consider each item based on their documentation and what they believe needs to be updated or added. Each item will also be flagged as a new article or updated article.
Impact | Description |
No Impact | No perceived impact to customer documentation. |
Low Impact | Low chances that customers have previously documented features, but may need to be clarified. |
Moderate Impact | Likely that customers have documented functionality, but changes won’t immediately affect end-users. Potential documentation changes can be logged for next review. |
High Impact | Changed or new functionality which immediately impacts end-user experience. Documentation changes should be immediately considered. |
New & Updated Articles
NEW ARTICLE
No impact
NEW ARTICLE
No impact
NEW ARTICLE
No impact
Updated video
No impact
Added the ability to archive used event templates, plus additional information around audit trail activities and existing events with respect to archival
Low impact
Updated broken links
No impact
Updated broken link
No impact
Added information regarding email notifications and Dashboard view
No impact
Added clarification that only one document can be made effective at a time
No impact
Added attachment preview functionality
No impact
Added page break functionality to Insert Options
Added statement around smartlinking with respect to retiring documents
No impact
N/A option added for Severity and Probability
Added description for the ‘Referenced’ field
Low impact
Addition of Analytics feature
No impact
Added Training Plan filter
Clarification around training data refresh times
No impact
Added tag filter
No impact
Added group filter
No impact
Added Q2 backup screenshots
No impact
Roadmap link removed as it’s no longer being used
No impact
Added statement around smartlinking
No impact
Updated screenshot to reflect current location of Groups
No impact
Updated to include audit trail entries for adding/removing tags on events
No impact
Added clarification for superscript 1 for events permissions
Added superscript 3 and description
No impact
Added Export the Review Package section
Low impact
Added section for AND/OR search strings
No impact